LICENSE.TXT
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上传日期:2010-02-11
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- DESKPRO v2.0.0 END USER LICENSE AGREEMENT
- This document contains the End User License Agreement between Headstart
- Solutions Limited, herein referred to as "the company", "we", "us", and "our",
- and the End User (herein referred to as "you", "your", "yours", etc.). By
- installing and using DeskPRO (herein referred to as "the software"), you are
- agreeing to these terms and conditions.
- I. TERMS AND DEFINITIONS
- 1. An "instance" of the software is a unique installation of the software
- on a system capable of running it, whether used for production purposes or
- for testing.
- 2. A "technician" is a unique account installed in an instance of DeskPRO,
- used by a member of your technical staff to provide technical support
- assistance to your users. An "administrator" or "admin" is a technician
- with additional administration privileges.
- 3. A "user" is a unique account installed in an instance of DeskPRO, used
- by one or more persons to obtain support from your technical staff.
- 4. A "ticket" is a single support request tracked in the software. These
- are normally submitted by your users but can also be created by your
- technicians.
- II. RIGHT TO RUN
- Your purchase of a DeskPRO license grants you the right to make use of a
- single instance of the software. You may temporarily install an instance of
- DeskPRO on an internal development server for testing and deployment
- planning, but only one instance of DeskPRO shall be in operation (available
- for access to your users or technicians).
- If you wish to run more than one instance of DeskPRO, you must purchase an
- additional license for each additional instance.
- III. ACCURATE LICENSE INFORMATION
- Your right to use a DeskPRO instance under a purchased license requires you
- to provide accurate information regarding the location (or planned
- location) of the software instance. You must maintain accurate contact
- information in your Members Area profile and maintain accurate location
- details for your software instance(s).
- IV. ALTERATION OF SOURCE CODE
- If you have purchased DeskPRO Enterprise, which includes viewable source
- code, you are permitted to make modifications to the software to suit your
- needs, subject to these conditions:
- 1. You may not distribute the software or any portion thereof, or permit or
- cause to be exposed any portion of the source code to any other party
- without the express written consent of Headstart Solutions Limited.
- 2. You may not attempt to circumvent any license validation checks.
- 3. Unless you have purchased a copyright removal license, all copyright
- notices must remain intact in the source code.
- V. REMOVAL OF COPYRIGHT NOTICES
- If you have not purchased a copyright removal license, all copyright
- notices included in the software (including in source code and templates)
- must remain intact. This includes "Powered by DeskPRO" and similar notices.
- You may, however, change the appearance of all other aspects of the
- interface.
- If you have purchased the copyright removal license, you may make any
- desired changes to templates, including to the copyright notices.
- VI. CIRCUMVENTION OF SOFTWARE LIMITS
- If you have purchased a version of the software that includes restrictions
- on the number of simultaneous connections, or the maximum number of tickets
- and/or FAQ articles, you may not attempt to circumvent the internal checks
- performed by the software to ensure compliance with these restrictions.
- VII. VERIFICATION OF MINIMUM SERVER REQUIREMENTS
- If you have purchased a license for a standalone instance of DeskPRO, it is
- your responsibility to verify your target equipment meets the minimum
- requirements specified by the software's documentation. Refunds are not
- offered.
- VIII. HOSTED DESKPRO LICENSING CONDITIONS
- If you have purchased a license for Hosted DeskPRO (or "Managed DeskPRO"),
- you must also read and accept the Hosted DeskPRO Terms of Service agreement
- in order to use the service.
- IX. DISCLAIMER OF LIABILITY
- HEADSTART SOLUTIONS LIMITED DISCLAIMS ALL WARRANTIES AND REPRESENTATIONS,
- WHETHER EXPRESS, IMPLIED, OR OTHERWISE, INCLUDING THE WARRANTIES OF
- MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. ALSO, THERE IS NO
- WARRANTY OF NON-INFRINGEMENT AND TITLE OR QUIET ENJOYMENT. HEADSTART
- SOLUTIONS LIMITED DOES NOT WARRANT THAT THE SOFTWARE IS ERROR-FREE OR WILL
- OPERATE WITHOUT INTERRUPTION. THE SOFTWARE IS NOT DESIGNED, INTENDED OR
- LICENSED FOR USE IN HAZARDOUS ENVIRONMENTS REQUIRING FAIL-SAFE CONTROLS,
- INCLUDING WITHOUT LIMITATION, THE DESIGN, CONSTRUCTION, MAINTENANCE OR
- OPERATION OF NUCLEAR FACILITIES, AIRCRAFT NAVIGATION OR COMMUNICATION
- SYSTEMS, AIR TRAFFIC CONTROL, AND LIFE SUPPORT OR WEAPONS SYSTEMS.
- HEADSTART SOLUTIONS LIMITED SPECIFICALLY DISCLAIMS ANY EXPRESS OR IMPLIED
- WARRANTY OF FITNESS FOR SUCH PURPOSES.
- NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY HEADSTART SOLUTIONS
- LIMITED, ITS DEALERS, DISTRIBUTORS, AGENTS OR EMPLOYEES SHALL CREATE A
- WARRANTY OR IN ANY WAY INCREASE THE SCOPE OF ANY WARRANTY PROVIDED HEREIN.
- HEADSTART SOLUTIONS LIMITED SHALL HAVE NO RESPONSIBILITY IF THE SOFTWARE
- HAS BEEN ALTERED IN ANY WAY, OR FOR ANY FAILURE THAT ARISES OUT OF USE OF
- THE SOFTWARE WITH OTHER THAN A RECOMMENDED HARDWARE CONFIGURATION, PLATFORM
- OR OPERATING SYSTEM.
- NEITHER HEADSTART SOLUTIONS LIMITED NOR ITS SUPPLIERS SHALL BE LIABLE TO
- YOU OR ANY THIRD PARTY FOR ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE,
- COVER OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR
- THE INABILITY TO USE EQUIPMENT OR ACCESS DATA, LOSS OF BUSINESS, LOSS OF
- PROFITS, BUSINESS INTERRUPTION OR THE LIKE), ARISING OUT OF THE USE OF, OR
- INABILITY TO USE, THE SOFTWARE AND BASED ON ANY THEORY OF LIABILITY
- INCLUDING BREACH OF CONTRACT, BREACH OF WARRANTY, TORT (INCLUDING
- NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE, EVEN IF HEADSTART SOLUTIONS
- LIMITED OR ITS REPRESENTATIVES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH
- DAMAGES AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF
- ITS ESSENTIAL PURPOSE.
- X. TERMINATION OF LICENSE
- Headstart Solutions Limited reserves the right to terminate your license if
- any clause of this agreement is found to have been violated.
- XI. ENFORCABILITY
- If any clause of this license agreement is held to be unenforcable, all
- remaining clauses of this agreement shall remain in force.
- XII. LICENSED CODE IN DESKPRO
- Portions of DeskPRO incorporate software from the PHPLIB project, available
- at http://sourceforge.net/projects/phplib. The code in
- includes/functions/database/mysql.php is not subject to the above terms and
- conditions, and is licensed under the GNU Lesser General Public License
- (available at http://www.gnu.org/licenses/lgpl.html).
- Portions of DeskPRO incorporate software by Richard Heyes, used with
- permission.