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资源说明：Show number of locked, queued, watched and responsible tickets in your OTRS in firefox' statusbar.
OTRS watcher ============ What ---- This is a firefox add-on that displays the number of tickets in your OTRS' queue along with the number of your locked, watched and responsible tickets. Why --- I was annoyed to regulary switch to the tab containing the OTRS site. Keeping an eye on the numbers in the statusbar seemed more convenient. How --- This plugin simply uses the services that are provided by the iPhoneHandle. So you need that installed on your OTRS site. Clientside ---------- I only test it against my current setup. That is Firefox 3.6. Serverside ---------- You need an account to an otrs backend! Your otrs needs the iPhoneHandle package installed. Currently i only tested it against otrs 2.4.9 with iPhoneHandle 0.9.6. All by myself? -------------- Ha, certainly not! I read a bit nagioschecker's code. Also the stockwatcher sample on mozilla's developer site was quite helpful. All bugs are mine of course.
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