Working With Microsoft Dynamics CRM 2011.pdf
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资源说明:Working With Microsoft Dynamics CRM 2011 Contents at a Glance Part I Overview and Configuration 1 Microsoft Dynamics CRM 2011 Overview 3 2 Setup and Common Tasks 33 3 Managing Security and Information Access 77 4 Data and Document Management 119 Part II Solutions 5 Solutions Overview and Concepts . 153 6 Entity: Fields and Option Sets 209 7 Entity Customization: Forms 237 8 Entity Customization: Views and Charts . 285 9 Entity Customization: Relationships 317 10 Entity Customization: Custom Entities and Activities . 343 11 Solutions: Web Resources . 365 12 Solutions: Client Extensions 401 13 Reports and Dashboards 439 Part III Processes 14 Workflow Processes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 483 15 Dialog Processes 535
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