资源说明:Working With Microsoft Dynamics CRM 2011
Contents at a Glance
Part I Overview and Configuration
1 Microsoft Dynamics CRM 2011 Overview 3
2 Setup and Common Tasks 33
3 Managing Security and Information Access 77
4 Data and Document Management 119
Part II Solutions
5 Solutions Overview and Concepts . 153
6 Entity: Fields and Option Sets 209
7 Entity Customization: Forms 237
8 Entity Customization: Views and Charts . 285
9 Entity Customization: Relationships 317
10 Entity Customization: Custom Entities and Activities . 343
11 Solutions: Web Resources . 365
12 Solutions: Client Extensions 401
13 Reports and Dashboards 439
Part III Processes
14 Workflow Processes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 483
15 Dialog Processes 535
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